Shipping policy

How Long Does Delivery Take?

Delivery time consists of two parts:

  • Processing Time:
    Your order will be processed within 1 business day after it has been reviewed, approved, and packed. It will then be prepared for shipment.

  • Shipping Time:

    • United Kingdom: 8–14 business days

Please note that the estimated shipping times do not include potential customs delays. During busy periods such as Christmas, Black Friday, or New Year’s Eve, delivery may take longer than usual.

How Much Does Shipping Cost?

We offer free premium worldwide shipping.
This includes shipping insurance in case of theft, loss, or damage to your package.

Where Is My Package?

Once your order has been shipped, you will receive an email with a tracking number.
You can track your shipment here:
https://vellance-london.com/apps/parcelpanel

Please note that due to logistical reasons, your order may be shipped in multiple packages.

My Tracking Number Isn’t Working

Tracking information may take up to 5 business days to update.
We appreciate your patience. If no information appears after this period, please contact our customer support team.

Vellance-London

At Vellance-London, it’s all about style with character. We are a modern fashion brand rooted in classic elegance – inspired by the timeless class of London and the refined aura of the old money lifestyle.

Our mission? To offer clothing that radiates luxury without being loud. Think premium fabrics, perfect fits, and a quiet sense of sophistication. We believe true style lies in the details – and we take those details seriously.

Whether you're looking for the perfect loafers for a night out, a sharp blazer for dinner, or a relaxed summer set with class – at Vellance-London, you’ll find pieces designed to last, both in quality and in style.

Customer satisfaction is at the heart of what we do. We aim to make your experience as smooth and stylish as our collections. Got a question or something not quite right? We're here for you – always.

Welcome to Vellance-London – style that leaves a lasting impression.